Bring eligible inquiries into view.
Connect a shop-authorized source, log the timestamp, and surface new requests for the right team member.
MekCar GarageOS · First commercial module
MEKCAR
REVENUE
RECOVERY
REVENUE
RECOVERY
Every customer inquiry
deserves a next step.
Revenue Recovery is the first commercial module being built for independent repair shops. It organizes missed enquiries, response ownership, appointment conversion, estimate follow-up, customer retention and outcome reporting in one controlled workflow.
PRODUCT DEFINITION · CUSTOMER DEPLOYMENT NOT YET CONNECTED
The recovery workflow
Move from inquiry to appointment.
Classify the request, prepare a shop-approved response, offer approved availability, and hand off uncertainty to staff.
Keep open estimates from going quiet.
Use the shop’s estimate status and cadence; pause on customer response, opt-out, approval or staff instruction.
Support the next service visit.
Prepare permission-checked reminders and reactivation workflows for customers the shop is authorized to contact.
Report what changed.
Compare the workflow to the shop’s own baseline and separate actions taken from attributable business outcomes.
Designed for shop control
Useful automation.
Clear human ownership.
The system is designed to support the team’s work without taking over repair judgement or customer commitments.
Shop-owned policiesApproved templates, hours, services and escalation instructions.
Human reviewStaff approval for drafts, exceptions and consequential actions.
Permission checksContact channel, purpose, customer preference and suppression.
Traceable reportingSource event, workflow action, decision and outcome in the record.
Design partner program
Build the workflow with a shop team.
Pilot scope, authorized systems, baseline and success measures are agreed with each participant.